The Forgotten Role of Technology: One Step Away from Magic

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I’ve noticed an increasingly more prevalent theme this year. The core theme is the concept of technology that is so ubiquitous and elegant that it appears to work like magic. For most of us that is rarely our experience. Often technology, whether we’re using an electronic tool that performs some physical work, or a piece of software that executes a virtual action, rarely seems like magic.

Some of this is simply due to the fact that most of us have developed a specific level of expectation over time through gradual changes that occur across the span of decades. There are certainly many things that might be perceived as magical to someone from an earlier time, whether it was someone from five hundred years ago or only a decade ago.  Perhaps magic, in this context, might be defined as something that is done for you that you didn’t even think about when you made it happen. Like turning on a light switch or opening a door, except the level of interaction is subtler.

Earlier this year I was fortunate to have the opportunity to join a college at a conference where Josh Clark, a user interface design expert, presented along with several other experts. While there we also had the opportunity to speak with him directly at one of the lunches, where he joined our table. Much of our discussion was on this very subject as was his presentation. His topic, of technology functioning like magic, was engaging and, in my opinion, a change heading toward us rather quickly.

I love technology. I enjoy learning about new innovations and gadgets and I have spent several late nights and weekends just tinkering with devices and software, sometimes without a defined goal. Some of those projects were dead ends. Others were successes. I learned from each one.

Yet, over the years, I continue to notice one problem with much of the technology that we have at our disposal.

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Pebble Smartwatch Update (and a general opinion of smartwatches)

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Pebble-Box

It’s been almost eight months since I first acquired a Pebble Smartwatch. So, after all this time what do I think of the watch? It’s very good at providing it’s basic, out-of-the box features. My experience seems to have been better than some. Others have had more issues with firmware updates, reliability, and connectivity. I’ve experienced some of these problems myself though I was able to overcome them.

Initially, I had more issues with connectivity. For a while it would refuse to connect to the phone about once every two weeks and the process required restarting both the phone and the watch (and sometimes resetting configuration settings) to get it working properly. Over the past few months those problems have nearly dropped to zero.

Yet, I have elected to not take full advantage of the additional features available via the installation of apps. The few times I’ve tried them I’ve noted an increase in problems with both connectivity and stability. Early on I simply chose to avoid them and I suspect that’s the main reason that I’ve experienced fewer issues.

For the most part, I’m only interested in the clock, a few custom watch faces, and the notifications.

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